About > Return Policy / Damaged Shipment

Return Policy / Damaged Shipment

If for any reason you are not fully satisfied with what you purchased, you can return it within thirty days of receipt. Culture Den will gladly give you a full refund (less shipping) or store credit no questions asked. **Please note-Customer must pay return shipping.

If your package was damaged during shipping click UPS or USPS, depending on the service you chose, for a list of FAQS on damaged shipments. Save all packaging in its original condition for the shipping service to inspect, please contact the shipping service ASAP. Also, please contact us right away so we can assist in resolving the problem and replacing your damaged item.